“Focused inbox” is a feature that organizes your inbox in two different streams (or tabs), including “Focused” or “Other.” The idea of this feature is to use machine learning to learn what emails you should pay more attention to, but the problem is that you can miss out on other emails if you don’t proactively switch between tabs. Outlook comes with the “Focused Inbox” feature enabled by default, but you can disable it to stop missing out on other important emails. On Android or iPhone, tap the main menu button, tab “Settings,” and turn off the “Focused Inbox” toggle switch.On Outlook web, click the Settings button and turn off the “Focused Inbox” toggle switch.On the new Outlook app for Windows 11, select the account, click the “Setting” button, and turn off the “Focused Inbox” toggle switch.To turn off Focused Inbox in Outlook from Microsoft 365, 2021, or 2019, click the “View” tab and click to clear the “Show Focused Inbox” option.
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